Learning & Development Leader - Trainer - Contract

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Updated: February 8, 2023
Location: Titusville, NJ, United States
Job ID: 146138

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You’re driven, resourceful, and above all else - remarkably smart.  You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. 


Job Summary

The Learning & Development Leader (LDL)/Trainer is primarily responsible for the successful development, delivery, execution, and management of all of the Client’s training-related needs. The LDL is expected to comprehend and communicate the disease state, marketplace, and product-specific materials and must possess effective facilitation and communication skills. As a partner to support marketing and sales management, candidate should be highly competent on aspects of pharmaceutical patient engagement, sales leadership, and application of applying skills in complex customer environments.


Job Responsibilities 

Liaison Responsibilities

  • Support Marketing, Field Sales and Field Sales Management Teams by leading efforts around ongoing training content for new hire training, national sales meetings, POA meetings, manager meetings, and other training initiatives
  • Interface with Client Marketing and cross functional teams to help identify, build, and deliver relevant training to Field Sales Teams

Design Responsibilities

  • Conducts ongoing training needs analyses
  • Creates and maintains a workable Training Plan to determine the goals, strategies, and tactics to be implemented to achieve client satisfaction
  • Develops training concepts and associated objectives, descriptions, and sequencing for all training efforts
  • Works with SLD team, Marketing, Field Sales Leadership and Field Sales Management to determine specific metrics and measurements to assess the success of training activities

Development Responsibilities

  • Design and develop content for all forms of training delivery & works with the content developer/vendor as appropriate
  • Nurtures the training concepts throughout their evolution to ensure alignment with the strategic intent of the overall brand objectives
  • Engages with designated Field Sales Team and Client HQ Member throughout the entirety of development process
  • Oversees live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
  • Conducts leader or facilitator training for all developed content and provides support for delivery as requested
  • Manages live training intellectual property and leverages existing assets appropriately to improve project efficiency

Delivery Responsibilities

  • Delivers all training programs, including new-hire training, advanced training, NSMs, and POAs, both live and virtual training
  • Manages classroom environment in a manner that allows representatives to meet learning objectives
  • Instructs representatives during training classes and in evening sessions
  • Evaluates the competency levels of training class participants and provides timely evaluations and feedback

Please note that this is a one year contract with our highly respected pharmaceutical client and has the potential to convert to a full-time employee role during this time!

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:                    

Specific Requirements

  • Role located in Titusville office
  • Requirement – 3 days onsite at this time (Monday, Tuesday, and Wednesday)
  • 10% Travel – To Support POA, National and Regional meetings etc.

Job Qualifications

                  Required: 4-year college degree

                  Preferred: MBA or masters in instructional design


Required:  Pharma training experience, high-level PowerPoint skills,

Preferred:  Pharma sales or sales management experience; Background in consulting, instructional design, facilitation skills, learning and development experience.

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job. 

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health?
 Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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