Business Analyst - Commercial

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Updated: September 29, 2022
Location: Boston, MA, United States
Job ID: 144850

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RxDataScience Inc, a Syneos Health company, provides end-to-end advanced data analytics software solutions and services for biotech, pharmaceutical & healthcare companies. Our team brings deep domain expertise, along with a cutting-edge AI & ML technology platform, to enable and accelerate data driven decisions along the entire biopharma and life science industry value chain. Our goal is to solve complex challenges for life sciences and healthcare clients and enable insights at both strategic and operational levels, with a mission of Improving Patient Lives through data driven decisions. 


In this role, we are seeking an experienced customer-facing BA/BI candidate with 3-5 years of experience, preferably in the healthcare industry. The positions will start with a combination of commercial BA/BI and Project Management responsibilities. The candidates will be involved in day-to-day business discussions with key stakeholders and are expected to participate and manage daily project updates, collaborate with internal development team on new business initiatives, gather requirements, and will be involved in the technical development of reporting needs, and respond to queries from users. The selected candidates should be able to turn around client adhoc requests quickly, doing some of the hands-on query building themselves, and reach out to the dev team for ongoing business initiatives and for advanced questions. They should understand the business, industry, respective domains, and data well, and adapt quickly to the fast-paced environment.

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Essential Requirements:

  • Minimum 3 - 5 years of experience in a customer-facing role
  • At least 1 - 2 full cycle implementation experience in BI / Analytics based projects, preferably in the Biopharma, Life Science, or Healthcare sector
  • Strong business analysis skills blended with hands-on technical experience in BI / Analytics based projects
  • Strong communication skills are required and is critical
  • Overall understanding of Pharma, Biotech or Healthcare business data 
  • Prior experience closely working with customers and understanding the customer business 
  • Experience in working in an onsite-offshore model and working with a virtual team (US and India)
  • Technical skills needed are SQL, some BI tools, and the ability to learn our proprietary technology


Additional Competencies (Nice to have): 

  • Experience working with a virtual team, some in USA and some in India 
  • Familiar with GDPR and data privacy regulations 

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re empowered to exceed your sales goals with the autonomy you need to over deliver. We’re dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Syneos Health has launched more sales teams in the last 5 years across all major Therapeutic Areas than the top 25 pharma companies combined. By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate pharmaceutical sales?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job.


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