Key Account Manager

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Updated: October 7, 2022
Location: Detroit, MI, United States
Job ID: 145372

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You're ahead of the curve in market access trends and market dynamics.

You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique KAM role with Syneos Health.


The Key Account Manager owns the relationships with Oncology Integrated Customers and leverages these relationships to generate increased demand and access for the Oncology product by targeting appropriate prescribers and influencers within their territory. Each Account Manager will have lead account responsibility for strategic targets within their territory and will utilize in-person and virtual tools to effectively market the product. The Key Account Manager will call on key decision makers across accounts and execute a total office call plan. The Key Account Manager will coordinate all appropriate selling activities at these designated priority accounts.


  • Develop and drive the relationship with target institution and community accounts, including establishing and maintaining positive relationships with key influencers and decision makers within the accounts, such as Key Opinion Leaders, Oncology department supervisors, and members of Medical Evaluation Committees
  • Build and manage account profile for each assigned account, detailing procedure for protocol development, pull-through targets for sales force, current placement of product on pathway and protocols, and identification of key influencers and protocol decision-makers.
  • Employ in-person tactics to execute against account plans, including visiting accounts to promote sales efforts, manage contract strategy (where appropriate), and provide clinical, efficacy and safety information on product to key treatment decision makers within these high control accounts.
  • Evaluate unique needs of the Integrated Customer and work with Regional Business Leader and other corporate functions (e.g., Managed Markets, Trade Relations, Value Access, Contracting, Medical, HEOR, Marketing) to develop tactical strategies to support account needs and expand use of product.

Job Requirements

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

  • BS/BA Degree required
  • 5+ years in Oncology sales experience
  • 2+ years in hospital sales
  • Proven experience with integrated customers and knowledge of integrated health systems
  • Experience with buy and bill medication
  • Contract management experience
  • Willingness to travel as required
  • Residence within the current geography
  • Existing relationships with territory accounts a strong plus
  • Proven track record of success in competitive environment

Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed. 

As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERWHERE | How will you accelerate bringing Market Access solutions to clients?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

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