Veeva Implementation Manager - R&D Advisory

This job posting is no longer active

Updated: October 7, 2022
Location: London, ENG, United Kingdom
Job ID: 144879

Not ready to apply?
Join our Talent Network


You’re driven, resourceful, and above all else - remarkably smart.

You’re more than a strategic advisor. You’re a trusted partner, helping clients navigate business and technology implementations. Backed with thorough industry insight and real work experience, you help clients engineer new processes and implement innovative technology with confidence through thoughtful planning and flawless execution. Take the next step in your career as an Implementation Manager at Syneos Health.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 28,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.


You will join a team where you can help make Life Science organizations and their operations more efficient and effective across Research & Development, Clinical, Regulatory, Quality and Pharmacovigilance. Focusing on helping organizations in times of change whether that is driven by a change in operating model, strategy, processes, and/or technology.

The Implementation Manager has overall responsibility for the end-to-end management of the implementation process and key deliverables for clients. They develop and negotiate the implementation plan and monitor progress against timeline due dates. Will interact directly with clients, subcontractors and other internal or external business units as needed to design and develop implementation/communication/enrollment strategies.

More specifically as an Implementation Manager, you will be responsible for:


  • Client Engagement
    • Develop and maintain relationships with clients to foster business development opportunities
    • Demonstrates a clear understanding of the project needs,objectives, and approach
  • Project Management
    • Support the planning and execution of project engagements
    • Participate in functional and cross-functional teams to meet project timelines
    • Establish alignment with the client on the delivery of scope, timelines, status, and communication
    • Actively identify project risk, issues, actions and escalates until resolution
  • Process Development
    • Define organizational activities that are clearly established through a matrixed environment
    • Identify and document data dependencies between processes
    • Work closely with stakeholders to understand current operational landscape and identify areas of optimization
    • Develop structure and framework to support process modeling
  • Change Management
    • Identify and manage organizational impacts that may arise during a project and/or program
    • Support program workstreams with stakeholder engagements methods, tools, techniques and templates
    • Determine appropriate change mitigations to ensure end-to-end business continuity
    • Liaise with other workstreams in order to define scope of training for program/project
  • System Implementation
    • Understands the complexity of GxP related technology validation
    • Support the development and refinement of functional and non-functional requirements
    • Liaise between business and technical team to ensure the processes and requirements are fulfilled via technology

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

  • Bachelors or Master's (preferred) in life sciences or business
  • Significant experience in consulting management in the life sciences, pharmaceutical/biotech consulting industry or equivalent industry role 
  • Experience working with one or more R&D operational roles (clinical operations, regulatory, safety or similar discipline) either in industry or consulting
  • Engagement management experience required
  • Strong interpersonal communication skills
  • Strong presentation and business development skills
  • GxP System Implementation and Validation experienced required
  • Demonstrated experience supporting implementations of cloud-based enterprise software such as Veeva Vault, Oracle, Medidata or OpenText
  • The drive for self-development, the ability to collaborate, and an action-oriented work ethic

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop, and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.


Not ready to apply?
Join our Talent Network

Click here to enable personalized experience


Inside Syneos Health

Tell Us About Your Candidate Experience! Get In Touch