Project Manager

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Updated: October 21, 2022
Location: London, ENG, United Kingdom
Job ID: 144715

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About Syneos Health Communications
Created through the merger of two industry-leading companies, Syneos Health now brings together more than 24,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Forming part of this is Syneos Health Communications; an integrated healthcare communications agency with offices in London, Munich and Paris.
Syneos Health maintains a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion.
We demand the best from our people but in return we offer a creative environment designed to allow you to be yourself and achieve your potential. We also offer unparalleled career development opportunities and brilliant benefits.

The role

The Project Manager is responsible for ensuring timely and accurate delivery of client projects in Europe, working with the Creative Team, and Advertising client account teams to achieve this.


Main Responsibilities

Traffic management

  • Responsible for partnering closely with the Accounts team to do intake on projects, ensuring the brief is filled out accurately and agreed upon.
  • Ability to manage workflow for artworkers, designers, art directors, copywriters, and video/digital teams.
  • Scheduling the work with the creative teams, along with other Project Managers and maintains traffic system.
  • Organises and attends regular meetings with Studio Manager and other Project Managers, to discuss work for the week ahead and brief in account and creative team.

Creative contact

  • Main point of contact for Advertising Creative work in the London office.
  • Deals with all enquiries from account teams such as project timelines, budgets and ad hoc requests.
  • Working closely with Studio Manager and other Project Managers to ensure operating as a fluid team and work/overflow is being properly addressed.

Project management

  • Creates timeline for projects and ensures all milestones are met, flagging any warning areas.
  • Ensures that the team across all media are fully utilised and not overrunning on jobs, continuously tracking progress. 
  • Proactively reaches out to account teams to gain visibility into upcoming work
  • Provides accurate timelines for all work and updates the account teams throughout the process, flagging any areas warning areas.
  • Sets up meetings for when project completed to agree learnings and drive quality and efficiency.

Financial management

  • Accurately estimates the cost of jobs to clients and account teams prior to starting any project, ensuring accurate forecasting.
  • Ensures all timesheets are completed accurately and on time to support accurate reporting


  • Works closely with Studio Manager on ensuring creative team are adequately resourced and that necessary approvals are sought.
  • Supports Studio Manager and other Project Managers on sourcing freelancers and builds network for when additional resource is required
  • Working with Paprika to plan time on creative team

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. 

Required Skills

  • Maintains professional and good relationships with account teams – excellent people skills
  • Good understanding of working within budgets
  • Knowledge of full design spectrum and ability to advise and manage digital, artworking, print and video resources and requests.
  • Demonstrable knowledge of requirements of client account handling, and understanding of client needs (either through own project management of account management)
  • Proactive and ambitious, always striving to improve systems and bringing about positive change through good ideas
  • Excellent time and self management skills with ability to manage and deliver projects across multiple markets.
  • Good verbal and written communications and ability to articulate clear direction to designers and creative teams
  • Experience working with Wrike – new project management system is due to launch in Q4 2022

At Syneos Health Communications, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

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