Updated: August 12, 2022
Location: Newtown, PA, United States
Job ID: 144440
At Syneos Health, we challenge the status quo, we collaborate to deliver solutions, and we are passionate about changing lives…
We are looking for a talented individual to join our team as a Patient Support Representative.
Do you have a noticeable passion for results?
You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique sales role with Syneos Health.
This opportunity is part of our Deployment Solutions team, which partners with top-tier pharmaceutical, medical device, and biotechnology companies to provide better, smarter, faster solutions for the industry.
Take part in leading the transformation of healthcare by joining the largest provider of outsourced commercial solutions to the healthcare industry. Under moderate supervision, the Patient Support Representative is responsible for providing outbound marketing and inbound customer support in a pharmaceutical environment. Customers include but are not limited to physicians, healthcare providers, and healthcare clinic personnel.
In partnership with one of our outstanding pharmaceutical manufacturing clients, we are expanding our team of Patient Support Representatives in our Newtown, PA Engagement Center. The Support Specialist is responsible for providing inbound customer support in a call center environment. Duties include, but are not limited to: answering numerous inbound phone lines, email communication, outbound follow-up calls, system documentation, trouble shooting and problem solving. Administration of territory information and compliance to reporting and regulatory requirements is imperative.
In this exciting opportunity, you are a great fit if you can….
Job RequirementsAlong with a results-oriented mindset, self-assurance and an engaging manner, you have:
Interviews may be conducted in person at an on-site interview location. For any in person interviews, local COVID-19 safety guidelines will be followed.
I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.
IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.
About Syneos Health Syneos Health® (Nasdaq:SYNH) is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, strategically blending clinical development, medical affairs and commercial capabilities to address modern market realities.
To learn more about how we are Shortening the distance from lab to life®, visit syneoshealth.com or subscribe to our podcast.
WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing Market Access solutions to clients?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Discover what our 24,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: