Account Supervisor level

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Updated: October 31, 2022
Location: New York, NY, United States
Job ID: 144026

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You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Supervisor level role with Biosector 2.

Biosector 2 (B2) is a global healthcare communications agency known for telling the right brand and disease state story at the right time and place. We strive to create behavior change among our clients’ most important stakeholders, including patients, healthcare providers, and community partners. We offer best-in-class communications strategy, digital and social media, issues management, stakeholder engagement, and analytics and measurement. Our dynamic, insightful approach, coupled with our capabilities, allows us to solve today’s problems while uncovering tomorrow’s opportunities.


Day-to-day project management and client support for fast-paced, exciting pharmaceutical accounts, working with smart, engaged clients who appreciate attention to detail, creative and quick thinking and collaboration.

Account mix includes:

  • Product communications for rare neurological diseases, including support for data and regulatory milestones and internal communications
  • Unbranded disease state awareness and product communications for respiratory disease including: external/internal integrated communications, community/influencer engagement, celebrity partnership; support around data and regulatory milestones

Job responsibilities include:
  • Serve as point-of-contact for clients, providing proactive updates on deliverable status and execution
  • Lead development of external and internal communications, including  press releases, key messages, website content, patient engagement content, video scripts, social media content, sponsored content and presentations for meetings, summits, planning, etc.      
  • Manage project timelines and action plans, delegating work and supporting team operations
  • Support communications readiness/issues management/scenario planning
  • Regularly engage and collaborate with client business and agency partners, advocates, creative teams, vendors, media and other third parties
  • Oversee client MLR review and approval
  • Manage budgets and monthly billing processes
  • Mentor and coach junior team members

Job Requirements

  • Bachelor’s degree
  • Minimum six years of experience in a professional environment within the healthcare public relations and/or communications industries (agency experience is preferred)
  • Ability to multi-task and perform under pressure in a fast-paced (but fun) environment, meeting internal and external deadlines
  • Understanding of FDA/regulatory agencies approval process and experience with scenario planning (preferred)
  • Experience in media relations, data communications, disease state awareness campaigns and corporate communications (preferred)
  • Strong project management skills, including team delegation, timeline and budget tracking, quality control and logistics planning (required)
  • An understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management (preferred)
  • Excellent verbal and written communication skills
  • Maintain effective working relationships with clients, internal staff and third-parties
  • Highly motivated and enthusiastic individual who is adaptable/flexible, thrives in collaborative and fast-paced environments, and eager to learn new things
  • Must have strong attention to detail, excellent written and oral communication/presentation skills, including experience with client communication

Biosector 2
is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion and technology; between data, design and human insight. We are able to make those connections because our advertising, public relations, medical communications, digital, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

 WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job. 

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