Sr Data Manager

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Updated: July 25, 2022
Location: Somerset, NJ, United States
Job ID: 143840

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You’re driven, resourceful, and above all else - remarkably smart.

Come discover what our 25,000+ employees already know: work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career you’ve dreamed of. 

As a part of the Syneos Health team, you’ll help us deliver results for a rewarding reason – we improve patients’ lives around the world. Because to us, a patient isn’t just a number, they’re our family, friends, and neighbors.

Why Syneos Health

•    #SyneosHealthLife means we’re committed to our Total Self culture – where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person’s unique contributions make a difference. 
•    We believe our success is a direct result of the people who are driving it – you! We value your dedication to care for our customers and patients, so we want to focus on taking care of you. That’s why we offer a comprehensive benefits program encompassing your total health - physical, mental and financial. 
•    We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 


This is a customer-facing role with regular interactions with various client team members for data management services offered within the Sales Operations. The primary purpose of this role is to execute and coordinate technical activities/deliverables between both on-shore and offshore development teams, clients, external vendors and service providers. The candidate will work closely with internal teams including Project Management, Quality Assurance, IC, Business Intelligence, Targeting & Alignment and Compliance to determine project scope, work effort and expectations to ensure the success of ongoing data exchange processes. Works with team members in regards to the CRM implementations, data management framework, documentation and testing standards. Candidate will partner with vendors to ensure effective use of resources, technology, and data architecture to optimize service offerings and speed to market.  Follow established process governance to ensure consistency and efficiency across client implementations and ongoing data management activities.

Job Responsibilities

(Duties may include, but not limited to all or some of the following)

  • Engage with clients to facilitate data management related project delivery schedule
  • Engage with clients/external providers to facilitate data management related project delivery schedule
  • Innovate, construct and enforce Data Management standards across all client implementations
  • Plans, deploys and monitors to deliver on new requests as well as takes action on data quality issues
  • Lead and guide ongoing data exchanges
  • Manage resources to ensure knowledge, exposure, and contribution are optimized
  • Manage vendors and service partners to ensure accuracy in technology usage and best practices
  • Mentor and coach technical staff for efficient support across multiple clients and services
  • Provide effort estimates and tracking of actual time across projects/teams to ensure proper scoping of work and its execution
  • Prepare design documents and presentations related to the activities of the data management function within the organization
  • Ensure proper technical documentation and change management processes are followed in a compliance environment by documenting and validating data flows
  • Promote the use of a shared infrastructure and application/services roadmap to reduce costs and improve information flows
  • Engage as Subject Matter Expert to support Business Development as needed


Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:
  • Bachelor’s degree or Graduate degree, preferably in Computer Science, Technology or Engineering
  • Experience in Pharmaceutical and Life sciences implementations and awareness of commonly used data sources for Customer Master and Sales information
  • 5+ years of experience in working with data management teams within a sales and marketing environment
  • 5+ years of experience with data warehouse, MDM and data integration initiatives
  • Strong understanding of industry standards in areas such as CRM deployment strategies, Transparency Reporting, Customer Master and data warehouse
  • Strong SQL knowledge
  • Experience working in a production environment for multiple clients in a compliance industry
  • Experience with or a similar CRM system a plus
  • Experience with IQVIA/Symphony datasets a plus
  • Experience with end to end process in launching field sales teams, engagement center teams for Pharmaceutical clients a plus
  • Experience with Azure Synapse and Databricks a plus
  • Experience with Unix, PySpark and/or Python scripting a plus
  • Experience with Power BI or any visualization tool a plus


  • Ability to lead a team through the implementation and adoption of data exchange services
  • Resource Management including scheduling, tracking, and estimating work effort
  • Good communication skills, both verbal and written
  • Conflict resolution
  • Detail oriented and analytical with planning and organizational skills
  • Excellent interpersonal skills
  • Strong initiative and a self-starter
  • Specific knowledge of client business and technology/data operations in the Pharmaceutical industry.
  • Skill in troubleshooting and problem solving.

Get to know Syneos Health
We are the only full-service biopharmaceutical solutions company in the world. That means we bring together the best clinical and commercial minds to create a better, smarter, faster way to get medicines into the hands of patients who need it most. Learn more about Syneos Health.

I understand that if I am made an offer of employment, it will be conditioned on my demonstration  I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   ​

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands. 

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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