Account Supervisor

Updated: May 17, 2018
Location: Columbus, OH, United States
Job ID: 4NzqxOENaWU9

Overview

We are GSW and speaking people is at the core of everything we do. We are a healthcare advertising agency that thinks just a bit differently, works just a bit closer and dives just a bit deeper. We welcome those who strive to work above and beyond their role, who voice their opinion and who are engaged in all aspects of the agency. Named a Top Workplace in Columbus by CEO Magazine, our employees are inventing ways to go further and faster, thus giving purpose to liberating ideas within healthcare advertising.

Broadcast Company Name

GSW Worldwide

Position Title

Account Supervisor

Business Unit

GSW Worldwide

Position Category

Account Management

Position Type

Full Time

Years of Experience

3+

Overview

The Account Supervisor plays a very pivotal role within the agency. This role is a primary link between strategy and execution. The Account Supervisor has to understand the strategy for the client's brand and drive opportunities to refine the strategy as well as being able to activate the GSW team to deliver deliverables flawlessly. This role interacts with client team(s) and often acts as a 'hub' for the GSW connecting to Creative, Digital and Creative Service teams as well as overseeing a team within Client Management.

At GSW, "we speak people" and do so by embracing 4 specific behaviors, Mosh, Flex, Rise and Own. Below are some key responsibilities that the Account Supervisor should possess:

Description of Duties

MOSH:
• Project Management: Ensure that clear objectives are set for each project; helps to set client and team expectations on delivery. Distributes the workload appropriately within GSW; lays out work in a well-planned and organized execution plan.
• Team Management: Sets clear goals and revises appropriately. Provides coaching and support to team and maintains two-way dialog with others on work and results. A team player on all fronts.
• Build/foster relationships with clients and colleagues, provide value as a consultant on objectives and needs
• Leads a cross functional team that can deliver high impact solutions on strategy, on budget and on time
• Knowledge of purpose and creation of digital tactics (banners, websites, apps, etc.)
• Supervise and mentor junior staff by motivating, coaching and consistently providing feedback

OWN:
• Commit to continuous learning by setting and pursing career goals
• Manage/oversee multiple projects from conception to successful completion (either their work or the work done by their AE/SAE team. This means knowing both GSW and client processes and coaching.
• Manage the budgetary needs of the client and the overall designated scope of services
• Owns communicating up to inform GSW leadership of activity/issues on the account
• Consistently produce timely, high quality internal and external communication

RISE and FLEX:
• Flexibility
• Perform well under pressure, and is adaptable to constant change
• Time/Task/Organizational Management
• Effectively executes more than one task at a time; can switch back and forth between activities of varying complexity, high attention to detail
• Proven ability to manage multiple small or medium sized projects simultaneously
• Strong writing/editing skills
• Able to act on (identify and suggest) organic growth opportunities
• Develops comprehensive project briefs
• Proactively anticipate and manage challenges related to budget and timing
• Possesses the maturity to avoid conflict but able to rationally address issues driving conflict

Minimum Requirements

• Bachelor's degree in a related field plus:
• 3+ years relevant client experience in marketing or healthcare or other related disciplines or,
• 3+ years relevant agency side experience or,
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Experience with Adobe Profession preferred

Date Added

5/14/2018

EEO Statement

Syneos Health, Inc. is an Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information or any other protected status. If you require accommodation due to a disability in order to complete the application process, please contact our EEO Administrator at 781-425-4600 or by email at CorporateHumanResources@syneoshealth.com

City

Columbus

State/Region

Ohio [OH]

Zip

43082
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